[squid-users] Accelerator and Chaining

My organization has two geographical data centers with one in Germany the
other in United States. Users in EMEA access the Germany Squid accelerator
for all HTTP/HTTPS based requests for servers globally but within their own
organizational domain. Those same users who wish to access the United
States organizational domain are attempting to chain through our proxy here
in the States but are receiving the following error:

---
The following error was encountered:
Unable to forward this request at this time.
This request could not be forwarded to the origin server or to any parent
caches. The most likely cause for this error is that:
The cache administrator does not allow this cache to make direct
connections
to origin servers, and
All configured parent caches are currently unreachable.
---
Any ideas and/or suggestions would be greatly appreciated.  If you need
additional information from me please let me know.
Best regards,
Brian Klauss
Systems Integration Analyst, Specialist
BAX Global - Denver Data Center
email: brian.klauss@baxglobal.com